Many different types of business software may be precious, depending on the type of business you are starting. Researching your different software options is an important step to take while preparing your business plan. Your software options, costs, advantages, and disadvantages should all be explored with the business plan. Then, provide details in the business plan of the option you feel is the best, along with costs associated with that option.
Point of Sale Software
Point of sale (POS) software will work with your POS system to record sales, track inventory, and provide sales reports directly from the cash register or checkout area. The total system may include a computer, monitor, cash drawer, receipt printer, customer display, barcode scanner, and credit card machine. Smaller businesses may not need a full setup.
For example, a small retail business may not need a scanner or customer display. When you work with companies like Retail Plus Point of Sale inc., you can get the equipment you need with a free POS software download and help from their sales team to know exactly what you need and how to use it.
Call Center Software
If you are running a business that relies on speaking to customers or potential customers directly, you will benefit from outbound call center software. Call center software can track and record calls for quality assurance. It can also be used to autogenerate calls from a list and automatically answer calls and direct them to the next available caller.
This software is ideal for telemarketing, customer service lines, tech helplines, and more. Anytime you need to expand your business to a call center setting, you need to make sure you have the best software in place to run efficiently while offering the highest quality customer service.
Quickbooks
Quickbooks is the standard for business bookkeeping software. You can learn to use it and manage your own books, or you can hire someone well-versed in Quickbooks to manage your books for you. Quickbooks can be used to handle all income, expenses, vendor accounts, and payroll.
Everything is tracked and categorized, so when it comes time to file taxes, all of the information you need is at your fingertips. Using Quickbooks software will also make creating an annual budget a breeze, as you will have a complete breakdown of all of the money moving in and out of your business.
Hootsuite
Hootsuite allows you to manage multiple social media platforms simultaneously. Instead of having to check multiple platforms each day, you can take time one day a week to schedule out all of your social media posts across all platforms at one time.
Hootsuite will then publish the posts on the designated platform on the chosen day and time. You can also get all of your notifications through Hootsuite instead of getting constant notifications from each platform throughout the day. For a small business owner, this will save a great deal of time and frustration.
Grammarly
Grammarly is advanced editing software that can be downloaded to your computer and offer editing services to all of your written content, including email. Grammarly is easy to use and costs only a couple hundred a year for premium services. Grammarly won’t just look for grammar and spelling errors; it will also make suggestions for wording based on the type of piece you are writing.
You can set it to business, academic, or personal writing, and it will tailor its recommendations based on your content. It will also make suggestions based on previous work, and you can add words to your Grammarly dictionary if they are work jargon you frequently use in written content.